Vice President of Account Services
December 2013 — Present
Simply Measured brings social media analytics to life. The company’s measurement and reporting solution aggregates social media data and web analytics from more than a dozen sources and presents it in a single dashboard that is easy to access on the fly and share across a team. More than 40 unique reports can be created in real-time and pushed to familiar tools such as Excel or PowerPoint with the click of a button. Simply Measured is trusted by more than 50% of the top 100 global brands and more than 90,000 users.
I am responsible for overall customer retention, on-boarding, adoption, up-sell, cross-sell professional services and technical support. I drive the vision, strategy, and execution of programs designed to help customers implement, adopt, optimize, and grow their use of Simply Measured.