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Margaret Leddy

Margaret Leddy

Office Manager

Johnson String Instrument

Manager at Johnson String Instrument with passion for the arts and business administration. Recognized for process improvement skills, and for driving, and improving customer retention. Currently, I am pursing an MBA part time with a concentration in Investments at Northeastern University.

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Johnson String Instrument

Office Manager

- Develop strategies for supervising instrument rental accounts
- Orchestrate customer service standard, and manage associates
- Improve employee retention through implementation of an on boarding program and team building; hire and trained office associates in customer service, performing financial transactions, and processing product returns

Northeastern University

MBA, Investment