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Marcus Josey

Marcus Josey

Houston, TX


Verizon Wireless

Technical Support Coordinator

I assisted customers with their mobile device. Setting up email, installing applications, and troubleshooting issues,
Presented new and fresh ideas in meetings with upper management.
Maintained accounts for various "Fortune 500" companies with regards to data devices.
Served as help desk support for Blackberry, Apple, Windows, and Android OS.

Career medium 03

Dell Inc

Customer Service/Sales rep

Inbound Sales/Customer Service for desktop,laptop,computer accessories.

Stream International

Technical Support Specialist

Provided technical support for home and small business laptop users.
Including software, hardware, networking,and internet connectivity troubleshooting.
Supported software unitized to prepare filing taxes with the IRS.

Career medium 01