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Marcus Byrd-Ray

Marcus Byrd-Ray

Business Development Representative

Tactical TeleSolutions

Richmond, CA

Event Security Staff at Admiral Security Services

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Tactical TeleSolutions

Business Development Representative

· Explain products or services and prices, and answer questions from customers

· Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to
make a donation.

· Obtain customer information such as name, address, and payment method, and enter orders into computers.

· Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

· Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

· Conduct client or market surveys in order to obtain information about potential customers.

Career medium 03
Career
Career medium 04

Admiral Security Services

Event Security

· Greeting guest as they enter and leave the event

· Taking and checking tickets

· Ushering and stewardship

· Reporting suspicious activity and violations of venue policy

· Responding to guest conflicts and other incidents

· Assisting with crowd management and other evacuation duties

· Answering questions, resolving complaints, giving directions

Career

Follett Higher Education Group

Shipping and Receiving Associate

· Prepares and processes incoming and outgoing shipments in accordance with company policies / procedures Managed multi-lined phones

· Oversees invoices and packing slips ensuring accuracy and timeliness; records receipts of shipments, completes shipping logs, verifies orders to invoices

· Prepares and implements backroom floor plans

· Maintains store neat, clean, and organized conditions and adequate supplies and materials for the shipping / receiving area

· Oversees maintenance of systems data, forms, files and reports in accordance with store policies and procedures

· May call publishers to ascertain status of an order, damaged items, or to place an order

· Perform duties that was assigned - General shipping / receiving activities including verifying incoming shipments against purchase orders, invoices or packing slips,
weighing shipments, processing paperwork, and follow up with distribution channels

Career medium 04
Career
Career medium 02

In-Home Care Services

Special Needs Care Giver

· Administer bedside and personal care, such as ambulation and personal hygiene assistance

· Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor

· Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands

· Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care

· Plan, shop for, and prepare meals, including special diets, and assist families in planning, shopping for, and preparing nutritious meals

Career

Compass Group

Dish Service Engineer Manager/Food Preparation Assistant/Line Cook

· Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand

· Maintain kitchen work areas, equipment, and utensils in clean and orderly condition

· Sort and remove trash, placing it in designated pickup areas and sweep and scrub floors

· Load or unload trucks that deliver or pick up food and supplies

· Ensure that all food is handled and cooked in a wholesome, sanitary manner

· Create meals according to menu and recipes as set by kitchen supervisor

Career medium 05
Career
Career medium 02

Walmart

Cashier/ Front End Associate/Customer Service Representative

· Receive and replace, new used and damaged goods

· Assist in the opening and closing of the store

· Assist managers by walking to each department checking for undone tasks coordinators

· Retrieve carts from outside the store and assist customers with their purchases sanitized

· Assist customers in choosing the perfect product

Career

Sears, Roebuck and Co.

Jewelry Specialist/ Merchandise Care Associate

· Receive and replace, new used and damaged goods

· Assist customers in choosing the perfect jewelry as well as other products (ex: shoes, clothing, etc.) for special occasions or that special someone

· Assist managers by walking to each department checking for undone tasks

· Assist in the opening and closing of the store

Career medium 06
Career
Career medium 04

Little Caesars

Senior Customer Service Representative

· Handled walk-in customers

· Took phone orders

· Assisted in opening and closing the store

· Assisted in the sanitation of the "make-line"

· Made Dough as well as pizzas

Career

Leisure Planet's: The Jungle

"Safari Guide" Customer Service Representative

· Scheduled birthday parties and play dates for children

· Host and entry greeter

· Assisted in opening and closing the store

· Assisted in the sanitation of the entire store before and after all parties

· Assisted in making sure all food was prepared properly for each party

Career medium 06
Career

Vision of Hope For Youth (Non-Profit)

Painter/Team Lead

· Painted Elderly & Low-Income homes

· Assisted in taking measurements a mixing paints

· Assisted in creating paint groups and assigning jobs

Laney College

Associates, Mathematics

DeAnza Senior High School

High School Diploma

· Active member of BSU/AASU

· Active member of Early Academic Outreach Program (EAOP)

· Graduated with a 3.0 G.P.A

· Teacher's Aide