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Marcus Byrd-Ray

Marcus Byrd-Ray

Business Development Representative

Tactical TeleSolutions

Richmond, CA

Event Security Staff at Admiral Security Services


Tactical TeleSolutions

Business Development Representative

· Explain products or services and prices, and answer questions from customers

· Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to
make a donation.

· Obtain customer information such as name, address, and payment method, and enter orders into computers.

· Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

· Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

· Conduct client or market surveys in order to obtain information about potential customers.

Career medium 03
Career medium 04

Admiral Security Services

Event Security

· Greeting guest as they enter and leave the event

· Taking and checking tickets

· Ushering and stewardship

· Reporting suspicious activity and violations of venue policy

· Responding to guest conflicts and other incidents

· Assisting with crowd management and other evacuation duties

· Answering questions, resolving complaints, giving directions


Follett Higher Education Group

Shipping and Receiving Associate

· Prepares and processes incoming and outgoing shipments in accordance with company policies / procedures Managed multi-lined phones

· Oversees invoices and packing slips ensuring accuracy and timeliness; records receipts of shipments, completes shipping logs, verifies orders to invoices

· Prepares and implements backroom floor plans

· Maintains store neat, clean, and organized conditions and adequate supplies and materials for the shipping / receiving area

· Oversees maintenance of systems data, forms, files and reports in accordance with store policies and procedures

· May call publishers to ascertain status of an order, damaged items, or to place an order

· Perform duties that was assigned - General shipping / receiving activities including verifying incoming shipments against purchase orders, invoices or packing slips,
weighing shipments, processing paperwork, and follow up with distribution channels

Career medium 04
Career medium 02

In-Home Care Services

Special Needs Care Giver

· Administer bedside and personal care, such as ambulation and personal hygiene assistance

· Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor

· Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands

· Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition and infant care

· Plan, shop for, and prepare meals, including special diets, and assist families in planning, shopping for, and preparing nutritious meals


Compass Group

Dish Service Engineer Manager/Food Preparation Assistant/Line Cook

· Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand

· Maintain kitchen work areas, equipment, and utensils in clean and orderly condition

· Sort and remove trash, placing it in designated pickup areas and sweep and scrub floors

· Load or unload trucks that deliver or pick up food and supplies

· Ensure that all food is handled and cooked in a wholesome, sanitary manner

· Create meals according to menu and recipes as set by kitchen supervisor

Career medium 05
Career medium 02


Cashier/ Front End Associate/Customer Service Representative

· Receive and replace, new used and damaged goods

· Assist in the opening and closing of the store

· Assist managers by walking to each department checking for undone tasks coordinators

· Retrieve carts from outside the store and assist customers with their purchases sanitized

· Assist customers in choosing the perfect product


Sears, Roebuck and Co.

Jewelry Specialist/ Merchandise Care Associate

· Receive and replace, new used and damaged goods

· Assist customers in choosing the perfect jewelry as well as other products (ex: shoes, clothing, etc.) for special occasions or that special someone

· Assist managers by walking to each department checking for undone tasks

· Assist in the opening and closing of the store

Career medium 06
Career medium 04

Little Caesars

Senior Customer Service Representative

· Handled walk-in customers

· Took phone orders

· Assisted in opening and closing the store

· Assisted in the sanitation of the "make-line"

· Made Dough as well as pizzas


Leisure Planet's: The Jungle

"Safari Guide" Customer Service Representative

· Scheduled birthday parties and play dates for children

· Host and entry greeter

· Assisted in opening and closing the store

· Assisted in the sanitation of the entire store before and after all parties

· Assisted in making sure all food was prepared properly for each party

Career medium 06

Vision of Hope For Youth (Non-Profit)

Painter/Team Lead

· Painted Elderly & Low-Income homes

· Assisted in taking measurements a mixing paints

· Assisted in creating paint groups and assigning jobs

Laney College

Associates, Mathematics

DeAnza Senior High School

High School Diploma

· Active member of BSU/AASU

· Active member of Early Academic Outreach Program (EAOP)

· Graduated with a 3.0 G.P.A

· Teacher's Aide