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Manikandan Balakrishnan

Manikandan Balakrishnan

Sr.Project Manager


Project Manager at IBM



Sr.Project Manager

Manage Infrastructure Projects under Strategic Outsourcing Delivery Unit - Project Services
Global Technology Services Division

Career medium 05


Infrastructure Project Manager

•Responsible for Infra Projects of Leading Telecom Client, KL Malaysia.
•Project Management for end to end development, testing and implementation
•Preparation of Project plan from design till post implementation support including contingency planning
•Preparation of project budget, Finalization and securing approvals of project estimates and budget.
•Producing and finalizing Resource plan to demarcate the loading of different resources with a proper planned start and end dates.
•Developing a communication plan to indicate the various lines of communication with different stakeholders
•Producing and finalizing the specific set of deliverables as part of the project
•Capturing infrastructure requirements and preparation of plan for delivering them as part of the project
•Ensuring all systems requirements are captured and agreed by business stakeholders
•Engaging various teams viz Application support, Recovery management and other teams to understand and agree on the deliverables required as part of service transition
•Creating a governance forum for tracking key milestones of the project
•Risk and Issue management with proper mitigation, contingency, avoidance strategy and treatment plan in place for every risk. Tracking all the risks and issues to closure with proper documentation in place.
•Precise and accurate status reporting to various stakeholders identified as part of communications plan
•Conflict Management of Resources, concurrent projects, environment and stakeholder by driving resolutions to a win-win scenario between conflicting elements
•Implementation Planning with multiple parties and obtaining approvals. Preparation and walkthrough of implementation plan by clearing explaining the timings, failure modes and its corresponding controls.
•Producing a project closure report with clear indicators of cost savings, post implementation results and timelines of different milestones
•Ensure timely delivery of the project.


Mphasis an HP Company

Project Lead

Roles & Responsibilities on the above positions includes:

 Responsible for Managing the Technical team of 20 members and 5 Team leaders.
 My team has provided remote server support and administration for any OS related and Software distribution issues with 7000 Store Servers across US & Canada for 7-Eleven Company.
 Provide service deliverables as defined by agreed client SLA’s and objectives.
 Proactive by identifying inefficiencies in the operation of the team with the objective of improving the quality of the working environment.
 Analyses customer workflow and procedures to recommend operations support tools and technologies to satisfy customer needs.
 Coordinating with HR, Interviewing Candidates, Induction to new joiners
 On-project Support, Mentoring
 Ensure teams governance and professional compliance is maintained throughout the year – Non compliance report, Metrics Review, Root Cause Analysis, Action Tracker etc.
 Participate in Operational Effectiveness and Continuous Improvement Activities
 Conducts staff performance reviews.
 People Care (HR) & Administration for all my direct reportees.
 Performs appraisals and promotions for the team.
 Produces monthly financial report (IRF) & Performance report to management.
 Sets team policy, procedures, SLAs.
 Attends internal / external team meetings.
 Oversees performance of Staff and training programs.
 Ensure Process compliance is followed.
 Attends Formal problem review meetings.
 Contribute in Knowledge Management initiatives at organization level.

Career medium 06
Career medium 03

Slash Support India Pvt Ltd

Systems Engineer

Roles & Responsibilities on the above positions includes:

 Worked for Sun Micro System’s Solution Center team.
 Provided technical support for all Sun platform products (Solaris, Sun Workgroup servers, Mid range servers and SVM, VxVm)
 Supported ANZO, Asia south & PIROAS customers.
 Provided a Level 2 support to SUN APAC Enterprise Customers.
 Provided support for Sun hardware and OS (SPARC & x86)
 Analyzing crash dump & core file, to find root cause of the problem (RCA)
 Analyzing Explorer file and identifying the issues and provide solutions.
 Recommend for patch, package and OBP upgrade as per the analysis result.
 Dispatching the hardware parts if found any failures.
 Supporting Field Engineer in Installing patches, packages and part replacement.
 Troubleshooting Boot related problems.
 Knowledge on Fresh/Upgrade Solaris (Interactive, Jumpstart & flash)
 Knowledge on NFS Server and Client.
 Knowledge on NIS Server and Client.
 Knowledge on DNS.


Allsec Technologies


Roles & Responsibilities on the above positions includes:

 As a Quality Lead, coordinating various team activities.
 Implementing new Process setup for enhancing the productivity and improving the Quality of entire Project.
 Integrating all the team members and motivating them to produce 100 % efficiency.
 Training newly joined members at the fast track with comfortable level.

Career medium 06

Saveetha University


Worked as a Lecturer in Electronics and Communication Engineering Dept.

University of Madras

Master of Business Administration (M.B.A.), Human Resources Management and Services

Vel Tech Engineering College, Madras University

Bachelor of Engineering, Electronics and Communication


+2, Biology