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Mandy Berg

Mandy Berg

Quality Assurance

Epic Systems Corp

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Epic Systems Corporation

Quality Assurance

Write and execute test plans for new development across multiple versions of electronic medical record software. Coordinate projects for the entire application QA team. Guide projects I own through the release cycle. Collaboratively design new enhancements and major fixes. Improve team and company processes. Attend implementations of Epic software to assist end-users and learn about healthcare workflows.

Personal Accomplishments:
Created & exhaustively tested project to tokenize Epic's outpatient pharmacy application. This enabled the application to be translated for use in non-English-speaking countries. Trained other QAers to test this project.
Maintained and updated internal wikis to ensure information is quickly and easily accessible.
Mentored a new hire
Designed a new user interface for Epic's outpatient pharmacy application.
QA representative on visits to a major potential customer to learn workflows and design enhancements to meet the customer's needs.

Career medium 02
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Provide customer service to visitors of the Wisconsin Historical Museum. Manage museum's online store. Receive and fulfill web orders. Train new associates.

University of Wisconsin - Madison

Writing Fellow

Receive extensive training in tutoring and writing pedagogy. Work collaboratively with professors across disciplines to improve student writing. Provide feedback to students in the form of written comments and one-on-one conferences.

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Dane County Parents Council, Inc.

Classroom Tutor, Office Intern, Substitute Teacher

Plan and teach adult ESL and GED classes. Assist teachers in HeadStart and other pre-kindergarten programs. Design and implement new library database for Family Literacy headquarters. Assist in redesign of Family Literacy curriculum. Organize events with 80+ participants for Family Literacy and Health Literacy education.

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University of Wisconsin - Madison

B.A., Linguistics