Manager of Informatics
May 2012 — Present
-Provides application analysis and support, and the primary person responsible for the training and testing of customized application solutions for the EHR application.
-Develops documentation including training manuals and scheduling of training events for physician practices and internal associates.
-Assist with the development, testing, and QA of the EHR templates.
-Participates in communication with clinical staff and affiliated institutions related to assessing and defining operational workflow, system requirements and solutions.
-Provides systems expertise, training, and other support as needed. Provides detail analysis, validation and correction of data within the EHR application and associated modules as assigned.
-Recommends and supports streamlining of processes to increase system functionality and modules and productivity.
-Provides secondary support to primary personnel to assist with supporting other application modules as needed.
-Coordinates with IT personnel and affiliated IT departments to assist with system upgrades, enhancements, and modifications.
-Acts as operational/data liaison with departments to identify and resolve operational workflows issues related to technology, and issues related to data, data integrity, and interfaces.