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Malcolm Thomas

Malcolm Thomas

Manager - Services & Solution Delivery


Fort George Heights, St. Michael

Manager, IBM Global Services - Barbados and the Eastern Caribbean



Manager - Services & Solution Delivery

Manage the delivery of Global Services projects.

Career medium 04


Country Services Sales Leader

Developing IBM Global Business Services (GBS) and Global Technology Services (GTS) solutions with a specific focus on clients in Barbados and the Eastern Caribbean across multiple industry segments. Sales and forecast management.



Senior Client Representative, Banking

Managed IBM business relationship for select banking clients in Barbados and the Eastern Caribbean, advising on technology acquisition, managing service issues and customer satisfaction within the account.

Career medium 06


Client Representative, Banking and Insurance

Responsible for managing all aspects of the IBM business relationship for all banking and insurance customers in Barbados and Eastern Caribbean.


Advisory Systems Engineer

Technical consulting and client education on the following technologies across multiple industries:
IBM iSeries and pSeries systems,
Vendor agnostic LAN/WAN and security technologies including CISCO, Nortel & 3Com,
IBM Point-of-Sale and retail systems in supermarkets,
Unix systems, Lotus Domino, Intel server networking systems.

Career medium 05


Programmer Analyst

Application development for commercial clients on IBM Mid-range Systems.

Harrison College

Durham Business School

Master of Business Administration (MBA)

University of the West Indies

BSc., Computer Science