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Makayla Lawson

Makayla Lawson

Hooters Girl (Waitress)

Hooters

Chattanooga

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Walker Valley High School

Diploma

Education medium 02
Education

Cleveland State

Education medium 01
Education

Hooters

Hooters Girl (Waitress)

● Greet customers and seat them according to their preferences
● Offer beverages/appetizers: Up sale
● Ensure that the order is prepared according to customer request
● Keep a constant eye on the table to gauge needs and fulfill them

Career medium 02
Career

Convergys

CSR

● Opens customer accounts by recording account information and maintains customer records by updating information.
● Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
● Maintains financial accounts by processing customer adjustments.

Career medium 03
Career

Forever 21

Sales Associate/Cashier

● Greet customers as they arrive at the store and provide them with information about products
● Take payment in exchange of items sold; bag, box and wrap purchased items
● Identify prices of goods using memory or scanner; enter transactions in the cash register
● Assist in stocking shelves, rotating merchandise and marking prices

Career medium 06
Career

Whirlpool

CSR

● Handles incoming calls or inquiries from prospective customers or clients
● Provides customer additional information or explains services
● Discusses products offered and ensures customer satisfaction
● Basic troubleshooting

Career medium 02
Career