Hydra Electric Co.
August 2012 — Present
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Account Manager at Hydra Electric Co.
• Sold high-end vehicles including Bentley, Mercedes-Benz, BMW and others – promoted to Finance Manager in 2011 due to exceptional sales and customer service records
• Developed a strong customer base due to personalized service and referrals
• Exceeded all corporate and personal sales and customer service quotas
Provided excellent customer service and support skills to clients and strictly adhered to all company policies and procedures – chosen to lead the activities of administration.
• Worked both individually and in a team atmosphere providing outstanding and professional customer support: achieved a record 100% customer satisfaction rating
• Developed procedures for ensuring accurate coordination of schedules and meetings which increased efficiency by 40%
• Managed monthly expense disbursements and created operational manuals for multiple positions
• Presented company and products to new prospects in both large and small groups – increased closures and new revenues by over 65%
• Supervised and directed daily operations, recruited and trained new sales professionals and played a key role in corporate expansion into Southern California
• Won numerous achievement awards, including an award for spearheading efforts to put together a new presentation package for the marketing division’s two-year operating plan