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Maile Hernandez

Maile Hernandez

Fairfield, OH


Servicemaster of Hendersonville

Director of First Impressions

DOFI responsibilities:
• Answer multi-line phone system.
• Greet customers.
• Intake in house cleaning items, tag them and accurately do paperwork for them.
• Filing
• Schedule residential and commercial customers for estimates and cleaning jobs.
• Create invoices for all jobs.
• Make daily job task books for crews including the customer invoice, maps, and any pertainate job information and paperwork.
• Maintain safe and clean reception area by complying with procedures, rules, and regulations.
• Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Keeping log of crews hours work and for what jobs.
• Light payroll duties including keeping a spreadsheet of all hourly employees time in and out with lunch and sending it to outside Payroll Company.
• Accounts Receivable
• Protect organization's value by keeping all information confidential.
• Contribute to team effort by accomplishing related results as needed or in free time.

Career medium 01
Career medium 02


Office Personnel - Front Desk

Customer liaison : register new members, run snack bar and retail shop, general facility maintenance , answer phones and emails, organize, sort and price inventory ( full description available upon request)



Docutech Assistant

Copied Medical documents, created pamphlets for pharmaceutical company, Performed numerous clerical duties.

Career medium 04

International Business College

Career Service Assistant

Assisted Career Services Administrator with duties pertaining to graduate placement services. Duties included: Auditing and filing graduate packets, opening job orders, preparing classroom materials, entering daily attendance into database program, attending Advisory Board Meetings and monitoring meeting notes.


International Business College

Medical Office Administration