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Mai Yang

Mai Yang

Office Assistant II

Sacramento County Department of Child Support

Rio Linda, CA


Sacramento County Department of Child Support

Office Assistant II

Daily use of CSE System (California Child Support Automation System-Child Support Enforcement System), CAL-WIN, and Sac-Pac (reception ticketing program)
 Logging incoming mail using CSE and completing requests from other jurisdiction which includes; requests for certified order and pay records, locate, and simples status.
 Review cases for COAP (Compromise of Arrears Program), Ex-Parte, and possible case closure.
 Assist Child Support Officers by preparing certified orders and certified pay records for Interstate/UIFSA action to the other jurisdiction.
 Maintain HOFFA file (Holding Orders For Future Action) with frequent use of Excel
 Interpreter and Notary for the department
 Assist with Whole House Meetings and coverage for other teams as needed.

Career medium 06
Career medium 02

Core Staff - Sacramento County Foster Care

Office Assistant II

- Completed paper for Redetermination of Adoption Assistant, Legal and non-Legal Guardian cases.
- Completed fiscal and overpayment documents for eligibility staff.
- Tracked incoming/outgoing files and documents using CAL-WIN
- Organized cases and answered multiple phone lines and inquiries from social workers regarding cases.


Q Image Studio


- Performed all tasks related to supervisor
- Supervised a group of 4-6 employees
- Opened and closed studio and scheduled work hours
- Dealt with customers, money handling and inventory

Career medium 05

American River College

Computer Science

Edison High School, Fresno, CA


Center for Advance Research and Technology, Fresno, CA

Information Systems and Telecommunications