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Mai Yang

Mai Yang

Office Assistant II

Sacramento County Department of Child Support

Rio Linda, CA

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Sacramento County Department of Child Support

Office Assistant II

Daily use of CSE System (California Child Support Automation System-Child Support Enforcement System), CAL-WIN, and Sac-Pac (reception ticketing program)
 Logging incoming mail using CSE and completing requests from other jurisdiction which includes; requests for certified order and pay records, locate, and simples status.
 Review cases for COAP (Compromise of Arrears Program), Ex-Parte, and possible case closure.
 Assist Child Support Officers by preparing certified orders and certified pay records for Interstate/UIFSA action to the other jurisdiction.
 Maintain HOFFA file (Holding Orders For Future Action) with frequent use of Excel
 Interpreter and Notary for the department
 Assist with Whole House Meetings and coverage for other teams as needed.

Career medium 06
Career
Career medium 02

Core Staff - Sacramento County Foster Care

Office Assistant II

- Completed paper for Redetermination of Adoption Assistant, Legal and non-Legal Guardian cases.
- Completed fiscal and overpayment documents for eligibility staff.
- Tracked incoming/outgoing files and documents using CAL-WIN
- Organized cases and answered multiple phone lines and inquiries from social workers regarding cases.

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- Performed all tasks related to supervisor
- Supervised a group of 4-6 employees
- Opened and closed studio and scheduled work hours
- Dealt with customers, money handling and inventory

Career medium 05
Career

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