Sacramento County Department of Child Support
Office Assistant II
September 2006 — Present
Daily use of CSE System (California Child Support Automation System-Child Support Enforcement System), CAL-WIN, and Sac-Pac (reception ticketing program)
Logging incoming mail using CSE and completing requests from other jurisdiction which includes; requests for certified order and pay records, locate, and simples status.
Review cases for COAP (Compromise of Arrears Program), Ex-Parte, and possible case closure.
Assist Child Support Officers by preparing certified orders and certified pay records for Interstate/UIFSA action to the other jurisdiction.
Maintain HOFFA file (Holding Orders For Future Action) with frequent use of Excel
Interpreter and Notary for the department
Assist with Whole House Meetings and coverage for other teams as needed.