European Delivery Coordinator
July 2014 — November 2015
Responsible for coordinating and booking travel arrangements for national and international Mercedes-Benz customers and dealerships who are participating in the specialized European Delivery Program. Individuals partake in making travel plans to tour Europe while picking up their vehicles from the Mercedes-Benz/Daimler AG global corporate headquarters and delivery center located in Sindelfingen, Germany. Participants in the European Delivery Program are offered the opportunity to experience driving their vehicle throughout Europe prior to their vehicle being shipped back to the United States.
Key Achievements: Organize and schedule Mercedes-Benz tour itineraries for clients and dealerships as well as preparing their travel arrangements with contracted hotels that are included in the MB European Delivery Program from various countries such as Germany, Italy, France, Austria, London, Madrid, Switzerland and The Netherlands.
a. Liaise with the European Delivery Department and various dealerships across the country and internationally to ensure that the vehicles of clients participating in the program meet international regulatory driving standards.
b. Collaborate with various European transportation services to ensure proper vehicle pick up and drop off proceedings with Mercedes-Benz ports of entry in Baltimore, MD, Brunswick, GA and Los Angeles, CA and to the Mercedes-Benz Vehicle Preparation Centers via the Return Shipment department which handles the brokerage and clearance of vehicles through United States customs.