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Luis Cardona

Luis Cardona

Lead Student Loan Coordinator

Career Education Corporation

Huntley, IL

Lead Student Loan Coordinator at Career Education Corporation

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Career Education Corporation

Lead Student Loan Coordinator

•Helped manage an entire staff of 35-60 people and 7-10 direct reports.
•Trained team on position expectations and led them to meet required metrics.
•Helped to develop workgroups/queues in preparation for imposed regulations.
•Completed L.E.A.D. (Leadership Enhancement and Development) training.
•Created internal webpage/checklist tools for staff to use when contacting students.
•Co-Created iGrad/Money Matters presentation for SBU leaders and Senior Management.
•Developed relationships with executive leaders, other department management and 3rd party servicers to help create smooth transitions for students.
•Developed programs/Code in VBA to help with employee assessments and preparing data for vendors.
•Generated reporting for analytics through SAP- Business Objects (Crystal Reports)
•Experienced CampusVue User
•2011 Q3 Department Employee of the Quarter.
•Completed successful cohort default rate challenges and appeals with the Department of Education to lower cohort default rates.
•Managed vendors and new vendor transitions.
•Completed quality assessments/compliance on vendors.
•Completed Audits on Return for Title IV funding.
•Completed Audits on Institutional Charges.
•Worked with management to develop student outreach strategy plans in order to best utilize student outreach.

Career medium 06
Career
Career medium 03

Mooseheart Child City and School

Family Teacher II

•Managed and taught social skills to 8-10 youth.
•Trained and certified faculty and staff in CPR
•Developed care plan, behavioral strategies and medication for youth.
•Played key role developing good relations between monetary sponsors and administration, which ultimately increased funding

Career

Capella University

MSM, Industrial and Organizational Psychology

Capella University

Master of Business Administration (MBA), Project Management

Colorado Technical University

Bachelor of Science (B.S.), Accounting