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Lucy Hart

Lucy Hart

Hull, HU88EQ

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Clearanswer

Telesales assistant

Whilst at clearanswer I called current clients for EE to upgrade there current package on their broadband and landline service, I also worked on the retentions department where I tried to save customers from cancelling there service and resolving the issues they had.

Career medium 06
Career
Career medium 05

The Co-operative

Counter clerk/customer service assistant

Whilst working at The Co-operative I worked in the store and the post office. In the post office role I served customers, handled large amounts of cash at a time, offered different insurance policies to the right customer and also run the store whilst the manager was on maternity leave and managed 3 other members of staff. In the shop department I helped customers with different products, served customers, cash handling, stock rotation, stock checks, customer service and general cleaning of the store.

Career

Graham's bakery

Cafe worker

During my time at Graham's I served customers, handled cash, made sandwiches and kept the cafe clean at all times.

Goole college

Functional Skills, Maths

Pass

Goole college

BTEC, Child care level 2

C

Goole college

Functional skills, English

Pass

Goole high school

GCSE, Science

D

Goole high school

GCSE, ICT

C

Goole high school

GCSE, Business studies

C

Goole high school

GCSE, Maths

D

Goole high school

GCSE, English

C

Hull college

BTEC, Level 2 retail

B