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Lourdes A Diaz

Lourdes A Diaz

Operations Manager

Dell Technologies

Washington, Washington, D.C.





Dell Technologies

Operations Manager

•Identify current legislation, policy issues and regulations on technology and business issues
•Examine current trends on intellectual property to contribute to team’s engagement strategy with public and private partners
•Create, organize, and pay vendor invoices and coordinate team meetings

George Washington University

Program Assistant

Organizes and promotes events, travel, meetings, and conferences for International Affairs program
Counsels current, incoming, and prospective students
Assists in creation of annual program reports
Manage program and faculty budget
Manage and create content for program's social media presence

University of Texas, School of Law

Senior Program Coordinator

Responsible for all phases of class and program development and coordination of activities.
Recommends new policies and procedures for improvement of activities
Coordinates with management about staff training, and course development, and the financial aspects of all activities.

Assists in coordinating and developing programs for law students and other special projects.

University of Texas, School of Law

Clinic Administrator

Administrator for three full-time law school clinics supervised by law professors and involving law students in representation of low-income clients in immigration and civil rights cases.

Robert E. Ward & Associates, P.C.

Legal Assistant

• Produced documents efficiently and edit legal documents; strong attention to detail
• Prioritized multiple deadlines and follow up with various attorneys regarding those deadlines
• Maintained electronic and filing database systems
• Transcribed and draft legal documents
• Coordinated with various government offices and attorneys

Career medium 03
Career medium 03


Branch Operations Associate for British Embassy

•Managed the provision of service to branch customers
•Ensured service and operational personnel and identify and act on sales referral opportunities
•Opened and create accounts and customer profiles
•Maintained overall responsibility and manage all operations activities within the branch



Customer Service Representative

Processed account transactions and operate a cash drawer
Responded to account inquires
Performed administrative tasks
Met and exceeded monthly sales goals on a regular basis
Uncovered warm leads for platform staff

Career medium 03

Montgomery County Business Roundtable for Education

Volunteer Professional Advisor for Student Emerging Leaders Program

The Montgomery County Business Roundtable for Education (MCBRE), whose mission is to connect the classroom to the workplace, has a unique opportunity for you to serve as a Professional Advisor (mentor) to Montgomery County public school sophomores. The Student Emerging Leaders Program (SELP) is a volunteer opportunity that for 10 years, has helped to nurture young Black and Hispanic youth into solid leaders.

Career medium 01

George Washington University

Master of Arts, International Affairs

University of Maryland - Robert H. Smith School of Business

Bachelor of Science, International Business