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Louis Klampfer

Louis Klampfer

Computer Technician Independent Contractor

Geeks Onsite Inc.

Computer Technician Telecommunications/Network Technician


Geeks Onsite Inc.

Computer Technician Independent Contractor

• Identified, corrected, and resolved first and second level issues concerning network, and computer systems, which saved customer business and revenue.
• Performed routine configuration, installation, and upgrading of network software and/or hardware to prevent security vulnerabilities on the server networks.
• Provided telephone contact, which resolved user network problems and received user requests for implementation of basic network moves, additions, and changes.
• Provided training support to data center operations, Help Desk, and/or users on basic first-level problem resolution procedures, which saved company revenue and personnel time.

Career medium 05
Career medium 05

Volt Telcom Inc.

Telecommunications/Network Technician

• Installed, terminated and tested copper, coaxial cable, audio, video, fiber optics connectors, which enabled Naval Waterfront personnel to successfully assist, support and train government and military personnel on mission projects.
• Created pathways for cable runs and server racks to insure proper installation and damage control.
• Installed, terminated, spliced CAT5e/6 and fiber optic cabling on both user and server ends, testing to ensure compliance, which fixed connectivity issues.
• Performed data back-ups and re-imaged end-user’s HP/Dell computers to prevent security violations NMCI server networks.


STG Inc.

Senior Information Technology Technician

• Delivered, installed and assisted personnel in the installation of government contracted computers, telephones, software, laptops, monitors, keyboards, printers, disk drivers, switches, converter boxes, hubs, and cabling, which provided support and assistance to military and government employees to function as a major work center for fulfilling classified government operations at Fort Eustis Army Base during deployment and relocation.

Career medium 06
Career medium 06


Alarm Monitor Technician Supervisor

• Supervised and prevented fires, mishaps by implementing safety regulations on government fleet assets regarding chemical and hot work at Portsmouth Naval Yard.
• Utilized online resources to file times sheets and conducted research.


Dysis Inc.

Warehouse Information Technology Technician

• Maintained and Secured Classified Computer Hardware with Software for processing and inventory at Norfolk Naval Base.

Career medium 02

United States Navy

Missile Systems and Launch Control Unit Computer Technician

• Set up new computers and servers using required hardware and software with no errors or bugs.
• Reduced network-related help desk calls by 25% from serving as liaison between the end users, customers and Sr. Technical staff.
• Fixed Computer and Internet problems by configuring and setting up IP, DNS, modem, routers, computer applications, which resulted in quality performance of an Customer service Internet support Tier 1 Technician.
• Reduced network-related help desk calls by 25% from serving as liaison between the end users, customers and Sr. Technical staff.
• Implement backup and disaster recovery plans that prevented hardware failure.
• Managed operations, employees and implementation of small business network and computer systems.
• Provide training and support, to 2-4 individuals with specialized telephone and on-site training, all of whom became proficient and received certificates of completion.
• Implemented upgraded firewall platform built on Nokia and Checkpoint Firewall Technologies.
• Configured network systems so all firewall administration, monitoring, and performance gathering could be done from a few management systems within the enterprise.
• Sealed several security holes that were exposed during an ethical hack performed by a security company. Even improved upon their recommendation and used advanced features of firewalls to add additional security protection over and above what was identified by outside firm.


United States Marine Corps

Administration and Personnel Clerk

• Maintained files and databases for personnel payroll accounts exceeding $35,234
• Prevented administrative errors on troubled accounts. That prevented pay issues on personnel accounts.
• Conducted audits of individual's pay accounts that ensured all entitlements
were credited at proper amount and processed on the correct periods.
• Maintained official personnel service history used for promotions and awards on personnel.
• Managed and Supervised Personnel that implemented skills and training for
seven newly assigned Administrators.
• Entered and retrieved personnel information using an automated information system.
• Experienced in Microsoft Word, Excel, Windows operating software, Form Flow, AutoCAD, and AmiPro.
• Fixed computers by updating Hardware and software configuration.
• Received recognition for outstanding performance in Work center Management Positions from 5 Aug 1999 to 15 June 2000.

Career medium 04

Trident University International

Master's degree, Information Technology Management Digital Forensics

TUI University

Bachelor's degree, Information Technology Management