Metropolitan Museum of Art
MET Visitor Service/ antenna international & digital media
September 2013 — November 2014
• Cash handling, issued receipts, and provided customer feedback surveys.
• Addressed questions regarding products, services, procedures and policies.
• Provide directions, answer and direct phone calls.
• Maintain cleanliness and organization of the site.
Provided general office duties, filing, faxing, and photocopying.
• Collaborated with the management team on action plans and special projects to increase sales.
• Contributed to the achievement of the financial/profitability goal of the site.
• Peer coaching and delegated tasks to sales associates.
• Cash handling
• Worked with Digital Media to produce consumer friendly content for various age groups.
• Bookkeeping and organization of distribution equipment.