Sr Technical Specialist/Local Resource Coordinator/Electric Distribution Dispatcher
December 2009 — May 2014
Create daily and weekly schedules for new construction, and system improvement jobs by identifying available resources. Resources include, but are not limited to, electric distribution personnel, fleet and equipment, and materials. Utilize knowledge of interpreting electric prints and supporting information from engineering to determine resources necessary to complete work in a timely and efficient manner. Create a weekly report indicating future schedule, past schedule compliance. Collaborating with every associated department to ensure the highest standard in scheduling is achieved.
Daily dispatching of crews and other field personnel using Maestro dispatch console 800 MHZ radio system. Handle the dispatch of calls and the operational switching of electric distribution overhead and underground lines. Employee and public safety always primary goal. Dispatch work to field crews and coordinate crew locations, keeping track of who is out working, when they started, when they left, and when they will return. Serve as communications link to personnel in the field. Log field reports and update outage system with estimated restoration times. Update headquarters and storm restoration director with storm restoration information. Coordinate with wire guard operations and forestry dispatcher. Analyze affected circuits and consolidate outage orders for efficient dispatch. Manage maintenance orders. Prioritize hierarchy of outage calls. Print out orders when needed.
Provide vacation coverage for schedulers in other headquarters, as well as training and mentoring new hires. Assist line crew supervisor, especially during absences to ensure smooth headquarters operations.. Served on company hearing conservation committee and local safety committee.