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Lori Quinn

Lori Quinn

Account Executive

THP (The Hot Plate)

Toronto, Canada

Account Executive at THP (The Hot Plate)

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THP (The Hot Plate)

Account Executive

THP Agency has become North America's leading full service test kitchen and creative agency, working with over 220 top food and beverages customers in just 3 years. By listening to the critical needs of brand managers we've created a more efficient flexible pay as you go model to develop content that engages with consumers and ultimately increases wallet share.

THP Agency is also home to one of 2014 30 Under 30 for Marketing Magazine.

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Career
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Target

Senior Team Leader - Hardlines

As the Senior Team Leader for Hardlines at Target my main role revolves around leading the entire team to drive profitable sales by delivering a Target-brand shopping experience for every guest. My main responsibilities include:

- coaching and developing the team on ways to increase sales through product merchandising, driving our Red credit & debit card enrollments and overall great guest service
- leading a safe and secure environment that is focused on incident prevention
- assisting in controlling payroll by holding team members accountable to work scheduled shifts and follow proper compliance regulations

One of the most important responsibilities in this role is actively participating in the performance management process which includes recognizing, coaching, providing meaningful feedback, writing and delivering counseling & corrective actions, and writing and delivering performance reviews.

Driving a Fast Fun & Friendly environment that leads team members to success through proper training and mentoring is the satisfying element that drives me to continue to grow within the company.

Career

Best Buy Canada

Social Committee Captain

• Keep staff and public informed and up to date through Facebook and Twitter posts
• Planning and execution of social events for over 100 people
• Development of strategies and fundraising campaign initiatives in the community
o Boys and Girls Club of Hamilton
o United Way
• Development and execution Impact Plans to boost our overall store moral in an ongoing effort to create a better work environment for our employees

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Career
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Best Buy Canada

Multi Channel Sales Assistant

• Utilized online and social media such as Twitter, Facebook and Four Square to reach different
demographics about sales and promotions
• Assisted in the launch of the country wide initiative to promote their online brand as the
Multichannel sales assistant
• Used sales results and customer feedback to create learning plans tailored to the needs of individuals
• Research and create product information sheets to better educate customers on technology
• Acted as a bridge between social media and provided assistance to customers through online and phone resources
• Establish and maintain strong relationships with customers and other business partners through getting them the right products for their need

Career

Best Buy Canada

Operations Senior Administration

· Opening and closing the Operations department
Balancing of registers and safe
Administrative supervision of all operations team
Delegation and follow through of daily tasks
· Hiring coordinator
Conduct preliminary interviews and schedule secondary with management
Completion of reference and background checks
Organization of confidential employee information
· Administration and Senior Role
Assessment and coaching of employees through Customer Service Evaluations
Processing incoming and outgoing mail manually as well as electronically
Mitigating potential negative situations with customers and employees professionally and courteously
Facilitation of insurance claims
· Viewpoint Social Committee Captain
Development of strategies and fundraising campaign initiatives in the community
Coordinate with local establishments to utilize donation funds
Planning and execution of social events for over 100 people

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Career

Mohawk College

Associate's Degree, Print & Broadcast Journalism

Mohawk College

Certification, Public Relations