* Responsible for selling and servicing events
* Primary sales efforts are in banquet food and beverage and include menu planning and hotel agenda setting
* Primary sales markets include all social, prom, wedding, corporate holidays and private events in hotel restaurant
* Oversee the daily operational needs of our restaurant, lounge and in room dining departments
* Speciliaze in selling our Private Dining Room for high end events, parties and corporate meetings
* Execute all contracts, billing and BEO's for catering functions in our Private Dining Room
*In charge of scheduling, payroll and implementation of standard operating procedures for direct staff reports
*Successful collaboration and communication with Sales & Catering to ensure group success while on site
*Integral part of rooms strategy and yield opportunities for guest room rate and occupancy measures i.e. meeting hotel RevPar goals
*Strong customer service focus and responsible for resolving customer questions and concerns before and after guest stay
*Successfully managed in the transitioning from a non-union to union property
*Assistant manager overseeing 25 employees across three departments in a union property
*Integral liaison between Rooms Division and Catering & Sales to ensure all group expectations and needs are met before and during group stay
*Strong customer service focus and responsible for resolving custom questions and concerns before and after guest stay
*Assisted in daily housekeeping operations including VIP checks of all rooms and managing a 60-person staff in providing necessary tools needed for all daily tasks
*Execute daily paperwork, tracking of essential orders, linen inventory and coordinated departmental incentives
*Assisted Catering Manager for client/member meetings and coordinated information for all social/corporate parties
*Supervised Recreations Center and events and built successful relationships with members
*Created and updated Event Orders along with handling billing and invoice orders
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