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Lisette Rubi

Lisette Rubi

Co-Manager

Bath and Body Works

Oro Valley, AZ

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Bath and Body Works

Co-Manager

In charge of running a store effectively and efficiently. Overseeing sales as well as operations to ensure the store is hitting it's daily, weekly and quarterly numbers. Training employees to properly sell as well as give excellent customer service. Writing store weekly focuses as well as understanding reports about the business. Deals great with internal and externals customer relations. Great at problem solving and finding appropriate resolutions at a high level of quality. Encourages development of team building skills. Consistent in processing large shipments during peak times. Keeping store consistently filled and organized to meet the needs of the consumer.

Career

Buffalo Exchange

Expert Buyer

Knowledgable on current fashion trends that are booming. Self trained on low to high end fashion and quality of a garment. Reliable and reputable when items would come across the buy counter. Self motivated to obtain all education needed to perform my job at my best. In charge of training all new employees in fashion trends, garment quality, customer service as well as cash handling skills. Opened and closed the store as a key holder.

Career medium 01
Career
Career medium 06

Citibank N.A.

Mortgage Foreclosure Consultant

Assist clients in applying for loan modifications to prevent foreclosure. Providing excellent customer service during dire times and ensure we provide all avenues possible to help those in need. Uncovering the best options and taking their financial information to find what options are feasible. Understanding which federally owned loans meet the proper qualifications and which do not. Trained to handle difficult customer situations and what procedure to take if a situation should escalate. Accountable for keeping financial information organized and confidential for FHA and Fannie Mae loans.

Career

University Of Arizona

2009, Psychology

Sunglass Hut

Center Manager 2

Multi-store center manager, overseeing three locations within one mall. 1.5 million dollar center and two platinum locations and a full time Macys. Training, coaching, motivating and elevate all 3 store leaders in their business. Help obtain store standards and build culture of store policies. Lead stores in high sales, credit cards and non-profit donations to onesight. Organize all store operations to company standard and assist in perfect execution of floor sets. Provide leadership skills that are above and beyond, handling important leaders such as VPs and CEOs in a business. Paving the way to build personal connections with our customers and cultivating how important it is to make the customers day!

Ulta Beauty

General Manager

General Manager of 3.5 billion dollar location, overseeing 35 employees including 5 managers. Manages great in fast paced environment and operationally strong in running payroll, schedules, ad-set, truck/shipment. Running an efficient sales floor for the customers needs. Open and clear communication skills with management team on expectations of business. Building and understanding business reports and what behaviors to focus on in order to better the business. Working with multiple vendors on Prestige product business' and helping them hit their individual goals. Creating an environment that allows a business to grow consistently to comp. Apart of launching the new Ulta credit card within store and creating the culture on how it helps elevate the business and customer needs. Understanding business acumen and creating daily, weekly, monthly goals to create a successful retail environment for myself and team.

Asics America

Head Coach

Store Manager of a high end athletic company and accountable for kpi reporting, conversion tracking, focus on driving upt and ads, coaching and developing my management team in their abilities to lead, sell and train. Consistently hitting monthly and weekly sales goals and exceeding by more than 20%. Building a strong business culture within store to keep company standards in place, store cleanliness, and continued education on product knowledge. Managing cash registers, operationally strong and highly effective in policy and procedure. Creating a positive and fun work environment and leading by example at all times. Hitting consistent monthly TBI and enforcing a fun sales driven environment. Creating a customer experience that is always high energy and engaging. Providing that WOW experience with every guest.