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Lisaann Fisher

Lisaann Fisher

Financial Consultant, Program Analyst

Medicaid

Waipahu, HI

Attended Concord Law School - Kaplan University

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Medicaid

Financial Consultant, Program Analyst

Monitored the Medicaid and Quest pending and large dollar work queues to ensure proper coverage and provided quality support to clients on obtaining Medicaid/Quest; conducted client comprehensive client interviews to assess current or future eligibility and educated or consulted clients on the proper program.

Assistant Operations Manager, Customer Service, Ken’s Cleaners of Hawaii Inc, Honolulu, Hawaii, 2004
Supervised, motivated, mentored, and evaluated employees and facilitated effective training programs. Provided quality customer service and support and responded to and effectively resolved customer or service issues as required. Created staff schedules while staying on budget and ensuring proper staffing for the average volume. Planned and coordinated workflow to optimize daily efficiency and productivity.

Career medium 03
Career
Career medium 02

Family Dental Center Windward Mall

Senior Patient Service Representative and Dental Assistant

Managed the daily administrative and business support activities of the dental center; answered a high-volume of incoming phone calls on a multi-line system, coordinated daily work schedules, verified and processed patient insurance, and managed front office/back office duties. Opened and closed the facility.

Career

Patient Registrar, Straub Clinic and Hospital

Patient Service Representative

Facilitated the admission and discharge of patients and coordinated inpatient and outpatient surgery check-in. Managed the daily administrative activities, verified insurance and answered all incoming calls.

Career medium 03
Career
Career medium 02

Diagnostic Laboratory Services

Laboratory Assistant Phlebotomy Specialist

Responsible for the preparation and processing of all specimens of patients utilizing venipuncture and managed the daily administrative operations of the facility; maintained strict confidentiality in all duties.

Career

Hawaii Family Dental

Dental Assistant/Patient Service Representative

Endodontic Associates of Hawaii

Dental Assistant

Kaplan University-Davenport Campus

Associate of Science degree; Associate of Science degree, Health Information Technology; Healthcare Information Technology; Progress