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Lisa Neff

Lisa Neff

Customer service advocate II

Blue Cross Blue Shield

Abilene, TX

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Blue Cross Blue Shield

Customer service advocate II

Answer incoming calls from members and providers. Advise of benefits, claim status, make adjustments to claims as needed. Process claims and refund requests.

Use multiple systems to help with questions. Update members coordination of benefits.
Proficient in Microsoft word, excel and email systems.

Career medium 05
Career

Teleperomance USA

Customer Service

Answer phone calls from customers. Explain bill to customers, take payments and transfer their electric service.

Journeys

Store manager

Open and close the store. Manage train and hire all staff. Drive sales goals. Payroll at the end of the week, schedule all employees, shipment. Build lasting relationships with customers.

Career medium 05
Career

Attleboro high school

General