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Lindsay Van Bree

Lindsay Van Bree

Las Vegas

Administrative and Customer Service Professional

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Starbucks Coffee Corporation

Shift Manager

• Acted With integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
•Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
•Anticipated customer and store needs by constantly evaluating environment and customers for cues.
•Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
•Created a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
•Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.

Career medium 05
Career
Career medium 03

Nancy Wright Designs DBA The Baby Guy

Office Manager

•Oversaw daily office operations for staff of 11 employees.
• Politely assisted customers in person and via telephone.
•Communicated with vendors regarding back order availability, future inventory and special orders.
•Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
• Maintained daily bookkeeping report.
• Drove daily production activities with effective communication and leadership.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
•Established strong vendor relationships to maintain and support the business.
•Posted receipts to appropriate general ledger accounts.
•Monitored payments due from clients and promptly contacted clients with past due payments.
•Balanced monthly general ledger accounts to accurately record cost and month end accruals.

Career

Don-A-Vee Chrysler Jeep

Receptionist/Office Assistant

•5 years of automotive industry experience.
•Greeted numerous visitors, including VIPs, vendors and interview candidates and provided excellent customer service.
•Answered a high volume of phone calls on a multi- line switchboard.
•Effectively communicated with and supported sales, marketing and administrative teams on a daily
basis.
•Assisted Office with tasks such as DMV Change of Ownership paperwork, enter AP/AR invoices into computer system and cut checks for Dealer Trades.
•Developed reputation as an efficient service provider with high levels of accuracy and highly dependable work ethic.
•Created and maintained an organized database to improve efficiency.
• Filed paperwork and organized computer-based information.
• Maintained vehicle records by recording and filing all service and repairs.
• Performed closing procedures as service cashier such as balancing a cash drawer and printing end of day sales reports.
• Called vehicle warranty companies to collect payment for customer vehicle repairs.

Career medium 01
Career
Education medium 01

Fullerton College

Associate of Arts and Sciences (A.A.S.), IDS- Social Sciences/ Anthropology

•Deans List 2009
• 3.8 GPA
•Coursework in Psychology of Human Behavior
•Coursework in Anthropology and Sociology
•Graduated with Honors

Education

Fullerton High School

High School Diploma, Academic Studies

•Honors at Entrance
•Member of National Honors Society
• 3.7 GPA
•Top 10% of Graduating Class
• Graduated with Honors in Academic Study

Community Service Projects (CSP)

Sexual Assault Crisis Counselor Certificate, Sexual Assault Victim Services (SAVS)/Prevention Program

•Successfully Completed Sexual Assault And Crisis Intervention Training
•CA State Certification as a Sexual Assault Counselor

Education medium 04
Education