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Linda Ayers

Linda Ayers

SAP 5C Project, Team Member

DXC Technology

Richmond, Virginia Area, us

Senior ABAP Development Lead with more than 15 years of SAP R/3 ABAP coding experience. Extensive background in production support as technical lead and release coordinator. Demonstrated success directing and motivating team to deliver high quality, SOX compliant development work. TECHNICAL DEVELOPMENT: ...





DXC Technology

SAP 5C Project, Team Member

Provided key input on current NASAP system in preparation for 5C Transformation; supported SB, HR, FICO, Asset Accounting, O2C (MM). Drafted specifications for extract interfaces, (for example, Functional asset locations), implemented/tested SPM extractor, executed data extraction programs, and assisted with data validations from both Q20 and P20. Other program notes:

KNOWLEDGE TRANSFER: Attended Knowledge Transfer sessions and performed reverse Knowledge Transfer sessions for development team.

OLD SYSTEM DECOMMISSIONING: Designed decommission schedule and plan for shutting down batch jobs and interfaces on the old system.


BW Support Developer

Assisted BW team in multiple areas, including resolution of upgrade issues (pre- and post-production) and list of transports approved for P25 after upgrade. Other specific projects:

BW TEAM RELEASE MANAGEMENT: Create annual calendar and list of changes for each monthly block release; run reconcile program, post reconcile report to BW CMD, and ensure all items moved to P25 are approved.

TERMINATION REPORTS: Implemented new program to validate user information in NASAP for termination reports. Program accesses HR data in GSAP system via RFC calls.

USER SYNCHRONIZATION, BW & Portal System: Deployed function module to sync users on BW with Portal system.

DELOITTE EQSMART: Implemented most recent version of EQSMART for Deloitte.

ROOT CAUSE ANALYSIS: Wrote program within BW system to assist root cause analysis of RFC failures in P25 system.

EXPIRED GUI REPORTS: Developed programs to report on expired GUI's in preparation for BW upgrade.

SECURITY PROFILE UPDATES: Created programs in BW system to manage mass Security Profile updates - reducing manual efforts drastically.


SRM ABAP Team Lead

Selected as ABAP Team Lead (hands-on role) for SRM system. Reviewed/updated technical specifications, provided technical guidance, assigned tasks, and reviewed code. Supported specific projects including:

SRM UPGRADE: Supported testing and coding of objects in preparation for SRM upgrade; personally adjusted code for field mapping during SRM upgrade Go Live.

BACKLOG TICKETS: Collaborated with SRM functional team members to close out long-standing SRM backlog tickets; escalated some issues to SAP and worked with SAP team to understand standard practice in current SRM system.

USER SYNCHRONIZATION, SRM & Portal System: Implemented new function module to be used to synchronize users created on SRM system with Portal system.


SAP Project & Audit Support

GLOBAL DEVELOPMENT PROJECT / SUPPORT: Only North American resource requested for GSAP FI module launch (most work completed in Germany and India). Attended KT sessions for both SRM and GSAP to understand their processes and code; prepared/presented NASAP KT plan document to leveraged ABAP team; provided feedback to Global development lead to standardize technical specification templates. Introduced standard transport description template into both SRM and BW to comply with the Service Desk requirement.

SAP BUFFER DATABASE PROJECT: IDOC XI Interface Project: As changes were made, maintained, tested, and scheduled an IDOC XI interface for SAP Buffer Database project.

ACCELERATED MANAGEMENT REPORTING PROGRAM: Technical Lead to change jobs and schedules to support accelerated program.

AUDIT SUPPORT: Support internal and external audits; conduct research (review documents, prepare documents, take interviews by Internal Audit on batch processes and promoting code through the landscape as well as change management procedures). Utilized OpenPages tool to document research results.

VASS CUSTOMER MODULE SUPPORT: Support VASS module on both NASAP and GSAP; assist VASS module lead with processes and procedures for migrating changes through the landscape and testing; collaborate with VASS module lead to update Release Management documentation associated with Service Desk implementation.

TAX PACKAGES SUPPORT: Execute batch jobs to send extracts to tax accounting department; resolved ongoing and cutover issues around new tax package in NASAP (STO/CCH). Over the course of years, supported 2 different teams (NASAP, GSAP) for 2 tax packages (Vertex, STO/CCH); wrote, ran, and tested new code and re-wrote existing code.



Provide after-hours ABAP and batch support for NASAP; review return codes to repair syntax issues after monthly release is applied to development, quality, and production systems; maintain versions of custom Project transactions (YLP*) in NASAP regional test system with each block release to accommodate changes from GSAP.

CRITICAL ABAP CODE: Work on critical ABAP code and follow it through to Production system; fix post-production issues.

CITRIX UPGRADE: Participate in testing, coding, and reviewing objects in preparation for Citrix upgrade.

DIGITAL SIGNATURES: Modified SAPscript for signature on the AP checks.

5C PRODUCTION SUPPORT SYSTEM: Provide support in key areas for 5C production.


SAP ABAP Programmer Analyst Lead

Mentor team members, review code, explain concepts, and demonstrate solutions; write performance reviews for team; “Go To” person for programmers and module leads regarding MM, FICO, Asset Accounting, and VASS (custom module). On call (24x7x365) for all production support issues.

TECHNICAL SPECIFICATIONS: Gather business requirements from module functional leads, configure and write/review technical specifications; support MM, FICO, Asset Accounting, and VASS.

HELPDESK QUEUE: Monitor helpdesk queue, correspond directly with users to resolve/ reassign tickets.

WEEKLY STATUS MEETINGS: Schedule/chair regular status meetings with team to review tasks and issues.

NASAP EXTRACT / IMPORT SPREADSHEET: Maintain spreadsheet list of all NASAP extract and import interface fields and details to be used for large project research (such as Ecologic, Blackline, etc.).

BATCH SCHEDULE: Maintain batch job schedule (create new jobs, change existing jobs, create/change UNIX scripts, send requests to NDC for control-M maintenance); resolve failures; change/add new steps, develop UNIX scripts and SAP documentation; coordinate with Control M Scheduling Lead to update Fiscal calendar for month end batch jobs.

MONTHLY ASSET REPORT JOBS AUTOMATION: Write/execute monthly asset report jobs and send output spreadsheets to Asset Accounting leads automating manual workflow.

NASAP RELEASE MANAGEMENT: Partner with GSAP, SRM, and NASAP test managers to synchronize release/Q refresh schedules for 3 systems; calendar release schedules for upcoming year, and create/maintain list of changes for monthly block releases. Coordinate with module leads; communicate with business leaders regarding scheduling of releases to production.

PRODUCTION SUPPORT MANAGER BACKUP: As Production Support Manager Backup, obtain knowledge and access to approve super user requests and unlock passwords.