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Lily Corrigan

Lily Corrigan

The Times and Sunday Times Customer Service Team Leader

GFM ClearComms

Colchester, United Kingdom, gb

Experienced Customer Service Team Lead with a demonstrated history of working in the marketing and advertising industry. Skilled in Coaching, Sales, Customer Relationship Management (CRM), Customer Satisfaction, and Hospitality Industry. Strong support professional graduated from The Stanway School.

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GFM ClearComms

The Times and Sunday Times Customer Service Team Leader

Donnie Cabrera you need to try this with your boys!

People are freezing themselves in place, often in elaborate poses and scenarios. It has become popular with teenagers and victorious football teams.

Mannequin challenge is the new viral video sensation you probably cant avoid

GFM

Senior - The Times and The Sunday Times

Recognising trends and needs for development, providing coaching for agents using best suited techniques such as GROW and Gibbs’ Reflective cycle.
Providing detailed and explanatory reports on performance and requirements to clients News UK.
Assistance in meeting and exceeding the KPI’s and SLA’s of the clients and customer. Notice areas of opportunity and development to act upon, feedback to team leaders and ops managers.
Maintain an outstanding level of support to colleagues, client and customer.
Offer trustworthy knowledge of the brand we represent and support those eager to progress.