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Lianne Shields

Lianne Shields

Director of Operations

Copier Headquarters, Inc

Moorpark, Other

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Copier Headquarters, Inc

Director of Operations

As Director of Operations, I oversee the customer relations department while simultaneously managing the behind the scenes financial and logistical aspects of the business.

Internally, much of my responsibility lies in guiding the administrative tasks of 5 - 8 employees depending on the task. This includes, but is not limited too accounting, service (technician based), record keeping, warehouse inventory, commission figures, budgetary goals, and company wide information sharing.

Externally, I oversee the coordination of deliveries, installations, and a boutique level of customer service. I troubleshoot issues daily and am a resource for customers, vendors, and our staff of the daily tasks (past, current, and future).

Career medium 01
Career
Career medium 05

Copier Headquarters, Inc

Marketing Manager

Developed website and social media channels to provide customer service and information streams for current and prospective clients.
Measured and analyzed campaigns and increased customer satisfaction.

Career

City Year

Project Leader of Training and Evaluations

During my second year of service, I provided support to the corps by implementing mandated trainings, exploring collegiate, post graduate, and professional application processes, provided data support and used data to promote the organization's goals.

Career medium 06
Career
Career medium 05

City Year

Corps Member

As a full time volunteer, I served in a third grade classroom aiming to increase student's literacy and math scores while also encouraging class and school culture through behavior and attendance initiatives. Simultaneously, I was one of three Recruitment Directors for our spring break camp as well as a social media ambassador for the site, writing blog posts chronicling my service year.

Career

Peace Corps

Intern of Congressional Relations

As an Intern of Congressional Relations, I facilitated in researching legislation, editing and compiling the Congressional budget, and maintaining a positive relationship with Congressional offices I came in contact with.

Career medium 05
Career

University of California, Davis

BA, International Relations

El Camino Real High School