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Lexis Oquendo

Lexis Oquendo

Welcome Team Member

New York Sports Club

Hartford, CT

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Crec Transportation

Transportation assistant

Received live phone calls from individuals whose children were utilizing our transportation to and from school. Phone calls were anywhere from complaints , requests , or just informative.
All calls were then documented in to a database where they could be accessed at any time.
Rigorous guidelines were followed in order to properly execute requests that any individual may have had.
Was responsible for contacting Schools as well as Parents in regards to any incidents that may have occurred involving a student as well as informing them of any changes to a students bus route.
Entrusted with reporting delays to parents and schools in order to ensure proper pick up times are made aware of.

Career medium 01
Career
Career medium 03

New York Sports Club

Welcome Team Member

Responsible for ensuring gym opens and closes on time depending on shift.
Maintained towel levels within the gym to keep up with members needs.
Greeted and checked in members as they came in using MotionSoft (MoSo) .
Utilized point of sale system in order to process transactions made.
Assisted members with any issue they may have had or at least directed them to the appropriate department for help.
Receives calls from members and scheduled them in to classes.
Directed phone calls to proper management depending on the situation as well as provided detailed messages in case they weren't available.
Hosted birthday parties for kids.
Was responsible for babysitting multiple children between the ages of 4 months - 8 years old depending on shift.

Career

Stew Leonard's

Crew Member

Provided exceptional customer service to all incoming customers looking for Christmas Trees.
Extensively searched inventory for the perfect tree as well and recommended items in order to help maintain customer purchase throughout the season.
Operated electric chainsaw in order to provide customers with a fresh cut to the base of their tree as well as trimming off any unwanted branches.
Assisted customers in mounting Christmas trees to the roof of their cars.
Responsible for maintaining an organized and tidy lot.
Floated around the store and assisted any department that may have been short handed.

Career medium 02
Career
Career medium 01

Loyalty Tax and Bookkeeping

Receptionist

Greeted new customers with a friendly smile.
Set up basic W-2 forms for tax preparers.
Retrieved existing files for returning customers.
Stored all new files in alphabetized order.
Kept a neat and tidy work floor to keep up the professional appearance.
Assisted tax preparers as well as supervisor with any help they may need.
Answered phone calls in regards to setting up appointments as well as inquiring information about the company.

Career

Capital Community College

Associate, Medical Assisting

Pursuing degree in medical assisting.

Newington High School

High School Diploma, General