Human Resources Consultant
February 2016 — Present
IAG is the parent company of a general insurance group with controlled operations in Australia, New Zealand, Thailand, Vietnam and Indonesia, employing more than 15,000 people. Its businesses underwrite over $11.4 billion of premium per annum, selling insurance under many leading brands, including: NRMA Insurance, CGU, SGIO, SGIC, Swann Insurance and WFI (Australia); NZI, State, AMI and Lumley Insurance (New Zealand); Safety and NZI (Thailand); AAA Assurance (Vietnam); and Asuransi Parolamas (Indonesia).
Supporting the Australian Business Division, in this role I am responsible for:
- Designing and delivering initiatives that effectively build leader capability across the Group through the use of people insights gained from experience working with the divisions.
- Partnering with stakeholders to resolve workforce issues such as grievance, performance and absence management.
- Conducting workplace investigations and recommending mediation where appropriate to resolve complex employment matters.
- Utilising strong commercial and cultural acumen to support people leaders to constructively resolve workforce issues and initiate workplace change.