September 2008 — June 2011
Successfully completed training to be a certified Claims Representative.
Responsibilities included documenting claims, determinine liability and damage, assess total loss and payouts according to insurers limits.
Promoted to CAT team. Given the opportunity to help those most in need. Managing a claim from beginning to end.
I have stellar organizational and multi tasking skills. I was able to utilize my sales and knowledge of the Progressive product to effectively address and resolve any and all customer concerns.
I was proficient in seeing a claim through to close in a timely manner with results that exceeded our customer and Progressives requirements.