Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Lauren Swint

Lauren Swint

Inside Account Manager

SHI International Corp.


Inside Account Manager





SHI International Corp.

Inside Account Manager

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $4 billion+ global provider of information technology products and services.

From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment.

My expertise, dedication and commitment to excellence (and the support organization that backs me) have helped made SHI into the industry-leading, complete IT solution provider we are today.

Responsibilities include (but are not limited to):

•Representing SHI as central point of contact for customer base at Headquarters in Somerset, NJ
•Acting as liaison between SHI clients and internal departments
•Providing customer quotes, pricing and product information
•Order Entry
•Microsoft Dynamics AX
•SalesCenter 2009

Career medium 06
Career medium 01

AT&T Mobility

Sales Support Representative

Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively.

Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments.

May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.



Account Service - Intern

Served as an account service intern for Mullen, a national advertising agency. Developed and executed market research, executed broadcast promotions, and assisted in coordinating grand scale promotional events. Honed client relation skills and maintained a great work ethic in a fast paced environment. Updated client reports, status documents and timelines. Compiled client information for weekly conference calls between agency and clients. Planned, promoted, traveled, and managed event logistics for targeted publicity events. Updated and tracked client competitor online and print presence. Provided administrative support for account executives and coordinators.

Career medium 01
Career medium 02

Doug Shouse Marketing

Marketing Research Assistant & Account Coordinator Assistant - Intern

I assist with coordinating accounts, brand management, and marketing and advertising projects. I work with accounts such as Primo Water, Surrey County Tourism Board, Lowes Home Improvement, and other emerging brands. I also assist with market research and brand/positioning strategy.


Winston Salem State University

Campus Ambassador

Division of Enrollment Services, give tours to interested students, families, and visitors of WSSU. Assists solution center with mailing lists, tele-counseling campaigns, and any contact with perspective students. Also assist registrar, financial aid, and admissions when needed.

Career medium 04
Career medium 03

Natural Alternatives International

Marketing Coordinator and Research Assistant - Intern

Assist with but not limited to SWOT analysis, marketing research, consumer surveys, HTML and web editing, and any other marketing support as assigned by brand manager for The Pathway to Healing, NAI's DTC brand.


Winston-Salem State University

Bachelor of Science, Marketing

Fundação Armando Alvares Penteado

Business in Brazil/ International Business

rancho bernardo highschool