Philadelphia Freedom Valley YMCA
Provide a balanced aquatic program that responds to the needs of the membership and community. Ensure safe and efficient daily pool operations, staff to swimmer ratios, and pool maintenance. Take a leadership role in emergency situations.
Schedule, Train, and Supervise 65 or more full time, part time, and volunteer staff members. Ensure that all staff certifications are current and that all staff are trained in pool emergency/safety procedures.
Member Involvement and Satisfaction.
Actively engage members/participants, and provide friendly, courteous service. Anticipate and takes action to meet the needs of members and the community. Seek out and use member and community feedback to improve programs and services. Respond to requests, inquiries, concerns, and complaints in a timely and appropriate fashion to assure that members feel valued.
Register participants, make changes and exceptions, capture attendance, and run reports. Maintain enrollment information and ensure registrations are complete and accurate.
Ensure daily maintenance and recording of the pool chemicals and pool log. Maintain aquatic equipment and pool areas with a high attention to cleanliness and safety.