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Lauren McGraw

Lauren McGraw

Krispy Kreme

Winston Salem, NC

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Krispy Kreme

Senior International Operations Services Specialist

Provide leadership within Krispy Kreme International
Operations Services to support Krispy Kreme operations in 21 countries with over 500 stores.

Responsible for all International Special Events from conception to execution. Develop themed, content, and scope for event, responsible for venue selection, negations, as well as adherence to $200,000 budget. Special Event’s range from 7 to 130 attendees from up to 30 different countries and take place in various countries around the world.

Create, develop, and implement, new procedures, protocols, and tools to cut cost and maximize profitability for all of Krispy Kreme International Operations.

Manage multiple projects and priorities simultaneously to improve guest experience, quality and store profitability.

Provide organizational support and leadership in the opening of new International Franchisee Markets.

Worked on the development and implementation of an International Hospitality Program for the entire Krispy Kreme International Franchise System

Career medium 03
Career
Career medium 06

Krispy Kreme

General Manager

Independently managed multiple successful store openings including hiring and training 60+ employees, while implementing corporate policies, procedures and establishing Krispy Kreme operations and company standards.

Sourced vendors for various facility maintenance requirements such as property manager, HVAC services, Pet, and Cintas. Procured services and established professional services agreements. Continue to oversee and maintain ongoing relationship with service providers.

Consistently achieve and maintain budgets, high sales, superior audit ratings and excellent performance reviews.

Support my District Manager by being self motivated, working independently, and accepting specific projects from corporate as part of the overall team mission.

Career

High Point University

Recreation Training and Fitness