Personal Universal Banker
February 2015 — Present
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Personal Universal Banker at Citizens Bank
• Communicated and assisted on an ongoing basis with management team to achieve AMC’s goals.
• Assisted management with the floor operations.
• Coordinated and coached Film Crew to perform the essential functions of their positions.
• Distributed banks and supplied change.
• Pulled, counted and reconciled cash, cash equivalents, and coupons from individual drawers.
• Resolved guest questions, concerns, and issues.
• Conducted first round interview of potential associates.
• 20-30 hours weekly.
• Operated cash register in efficient and courteous manner
• Assisted guests by providing information and resolving their complaints.
• Promoted rewards program in aggressive sales environment
• Greeted guests entering and leaving building.
• Trained new co-workers.
• Received “Guest Connector” of the month recognition.