TRC Staffing Services
Chick-fil-A Voice of Customer Project Analyst
August 2014 — December 2017
As a member of the Voice of Customer team, I coordinate all aspects of primary research for menu development projects, including CLT, Customer Intercepts, and Operator interviews. I also monitor marketplace trends and consumer insights using syndicated tools such as, Technomic. Work is fast paced and I contributed to 31 projects in my first year!