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Lauren Armstrong

Lauren Armstrong

Front Desk Supervisor

DoubleTree by Hilton

Grand Junction, Colorado Area

Front Desk Supervisor at DoubleTree by Hilton

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DoubleTree by Hilton

Front Desk Supervisor

• Greet guests, assess their needs, and create a positive guest experience
• Work in a team environment to perform superior customer service
• Promote and sell provided onsite services to increase the overall business of the company
• Recommend dining, activities, and other destinations on the resort and in the area
• Personally reply to each Medallia survey received from guests
• Acting as assistant to the Front Office Manager, completing any tasks that they have assigned promptly and efficiently