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Laura Escobedo-Sen

Laura Escobedo-Sen

Senior Quality Assurance Specialist

ECN

West Palm Beach, FL

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ECN

Senior Quality Assurance Specialist

Selected by senior management to directly support the Director of Operations in developing training protocols. Lifted team capabilities by personally identifying strengthens and mentoring new applicants.

• Improved process efficiency.
• Developed the initial Quality Assurance training manual.
• Conducted department training and research.
• Collaborated closely with senior management.
• Developed specific goals and plans to prioritize.
• Proficient in Microsoft Office software applications.
• Strong reading comprehension, writing, speaking, and monitoring.
• Ability to reason logically and to use good judgment in interpreting guidelines and standards.
• Developed constructive and cooperative QA department.
• Managed a department of 10.
• Implemented initiatives to reduce employee overload.
• Ability to analyze root causes and the impact of relevant issues and factors.
• Proofread medical transcripts (IME's, peer reviews, addendums, Occupational Accidents, FCE’s and radiological reports).

Career medium 03
Career
Career medium 01

Danes Street

Quality Assurance Specialist (QA)

• Implemented compliance with Q/A policies, procedures and standards.
• Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled individuals involved in the medical case management process.
• Clinical and non-clinical medical cases.
• Completed summaries for Workmen’s Comp, Disability, and PIP.
• Translation of medical reports from Spanish to English.

Career

TMS/Sanofi Aventis

Pharmaceutical Representative

•Cultivated positive and enduring relationship with physicians
•Consistently met & exceeded departmental goals and expectations.​
•Played a key role in increasing retention as well satisfaction rates.
•Provided medication updates to physicians, nurse practitioners, and nurses.

Career medium 03
Career
Career medium 02

Children's Hematology & Oncology Associates

Office Assistant/ Nurse

• Direct patient care for children (0-18 years) with severe illnesses including sickle cell disease, hemophilia, Hodgkin lymphoma and leukemia.
• Provided supportive care to children receiving chemotherapy.
•Wrote letters addressed to courts and lawyers for families that faced the risk of deportation.
• Educated parents on treatment procedures, patient care and discharge instructions.
• Coordinated patient’s tests with the hospital.
• Assisted physicians with the Non-English patients.
•Filed medical labs and other medical documents in patient’s charts.

Career

Palm Beach Community College

Associates of Science (Nursing) & Associates of Arts, Nursing

University of Central Florida

Languages

Űskűdar Kiz Lisesi-Istanbul, Turkey

Certificate of attendance, Languages

Exchange student