University of Phoenix
April 2014 — Present
Conducts student appointments to identify students' educational goals and disseminate course and program information to potential students.
Assist potential and/or current students in understanding their financial obligations while partnering with students' assigned finance advisor.
Informs the student of appropriate time and program commitments while helping them identify available options to develop a personalized plan for success.
Provide effective communication with potential and/or current students via telephone, email, and/or in person.
Address potential and/or current student concerns and seeks appropriate resolution to potential problems.
Monitor student participation and progress through the enrollment process to ensure that students are in alignment with University policies.