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Latia Thomas

Latia Thomas

iOS Technical Advisor

Apple Inc.

Kansas City, MO



iOS/Beats Chat Technical Advisor

Assist with iOS based products
Advise and give technical support to customers with iOS devices
Follow protocol to determine appropriate action when dealing with iOS devices

Career medium 03
Career medium 04


Leveraged Account Representative

Assisted with profiting sales in a commissioned based environment.
Inflated potential sales growth by building and maintaining customer rapport.
Maintained levels of professionalism by exuding promptness, attention to detail, and levels of confidence when handling customers accounts.


Quest Diagnostics


Maintained and provided levels of professionalism when dealing with personal and sensitive customer information.
Executed prompt attention to detail to exceed expectations of company requirements.
Provided exceedingly well customer service to every applicant.

Career medium 02

Penn Valley Community College

Associate in Arts, Business

Hickman Mills High School

Diploma, General Education