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Laila Kuperman

Laila Kuperman

HRIS Analyst


Baton Rouge

HRIS Analyst at CB&I






HRIS Analyst

Active participant in the development and planning of a $20 million dollar initiative to convert the organization's ERP from JD Edwards (JDE) World to JDE Enterprise One. Created detailed functional specifications for a variety of Human Capital Management interfaces. Write business use cases to justify changes to interfaces and system enhancements, create test scripts, and draft technical reporting specifications.

Conduct on-going detailed business process analysis of company compliance in the acquisition and retention of employee data and documentation with regards to new and established corporate policies.

Lead best-practices enhancements effort to review all data files sent between recruiting system and ERP system, document the nature and timing of data files, and create escalation procedures.

Provide technical support and facilitate the transfer of data throughout the transition of business lines undergoing mergers and acquisitions. Developed and executed methodology for extraction and conversion of data from the ERP to meet the technical requirements of the acquiring firm.

Serve as the SharePoint site collection administrator over all HR owned SharePoint site collections, providing support and training to all designated site owners on their user roles in SharePoint and organizational guidelines.

Devised and implemented a detailed audit methodology to ensure that all SharePoint site security policies are being adhered to by the site owners, and verified that all necessary training has been completed by the users designated to fill the site ownership role. Conducted audits of each site collection on a semi-annual basis.

Develop ad hoc SQL reports, interpreted raw data and provided a written summary of data analyses.

Develop, design, and implement solutions for data management in multiple environments.

Programmatic management for the various technical resources involved in the Work Opportunity Tax Credits for qualifying Enterprise Zones.

Career medium 06
Career medium 05

The Shaw Group

Corporate Learning and Development

Served as the Corporate LMS Power User/Administrator with highly detailed functional knowledge of the systems administration.

Routinely designed and generated various custom reports detailing training demographics and status, policy acknowledgements, and curricula information for use by senior management.

Identified security vulnerability within LMS custom report builder wherein STC was accessing users network login information (including passwords) from JD Edwards.

Provided support in the system administration of the company’s Learning Management System and talent lifecycle management tools.

Complied, analyzed and reported on the completion status of OSHA required training for employees who were selected for participation in the BP Emergency Response Team after the Deepwater Horizon disaster. Proactively implemented the creation of an OSHA category in the LMS Subjects to allow for the more timely identification of employees' OSHA compliance in the event of another disaster response.

Provide in-depth one on one training to all new Corporate LMS Coordinators on their responsibilities and functional roles within the system.

Uploaded, tested, and published eLearning content files in the development and production environments of LMS for the various Business Lines.

Drafted internal communications to be disseminated to the entire population of employees for various Corporate HR updates.

Provided technical and logistical support in the facilitation of training sessions.

Evaluated vendor proposals to determine who would provide the best variety of eLearning content, to be served up to employees via the talent management interface.


State of Louisiana

Training & Development Specialist

Compiled and analyzed complex quantitative and qualitative program data for purposes of reporting regulatory compliance and strategic budgetary planning.

Monitored and validated data and data sources to ensure reliability, inclusivity and accuracy of information made available to agency coordinators statewide.

Served as Systems Administrator of Learning Management System (Pathlore) software system.

Participated in scheduled database upgrades and the virtualization of SQL servers. Monitored database connections and provided troubleshooting for issues and problems as they occurred.

Webmaster for Comprehensive Public Training Program. Responsible for the design, creation, implementation and deployment of site content, in addition to interfacing with the Office of Information Services liaisons for any technical and support issues. Served as a principal technological administrator, coordinating and providing oversight for all forms of educational technology used by CPTP.

Served as primary resource for Request for Proposal (RFP) and Request for Information (RFI) processes for CPTP vendor analysis/selection. Maintained knowledge of current products and market trends.

Analyzed employee training records to verify compliance with regulatory requirements, confirm eligibility for various staff development programs, interface with training providers to develop class exercises and case studies that are both academically sound and relevant to state government, and conduct ongoing internal audits to ascertain the validity and reliability of each set of test scores and the class irregularity reports.

Monitored development and revision of Managerial Development Program training manuals by LSU’s Public Management Program instructional staff to ensure materials are state-government relevant, drafted in a timely manner and consistent in design and format.

Career medium 06
Career medium 05

ICF International

Appeals Analyst

Performed quantitative data analysis, providing ad-hoc and recurring reporting based on active and inactive Appeals Office data. Proactively reviewed and researched all Appeals data in a continuous effort to expedite cases through the appeal process. Developed program auditing (as needed for federal and state regulatory agencies).

Maintained up-to-date comprehension of all program policies, procedures and covenants. Addressed Appeals cases as remanded by the Office of Community Development State Review Panel and Division of Administrative Law. Continually monitored and updated all databases with information for each appeal case in research.

Responsible for the preparation of Appeal Determination Reports for review by Office of Community Development (OCD), governmental and internal auditors. Acted as a liaison between Research Analysts and the MIS Department to facilitate information and resolve issues related to appeal.

Served as Team Leader on an as needed basis, supervising between 6-10 Analysts. Actively worked in all aspects of project coordination, report preparation, and contract monitoring.


ICF International

Housing Advisor

Acted as Team Leader on an as-needed basis supervising a group of 11 Resolutions Advisors in the Closing, Appeals and Resolutions Customer Assistance Center. Led center-wide training on Insurance for both new and existing employees.

Provided specific direction on program options to homeowners throughout the entire recovery process. Provided hazard mitigation advisory services to homeowners during the reconstruction of their homes/ relocation to hazard prone areas within Louisiana.

Actively worked with clients to resolve case issues, including but not limited to insurance proceeds errors, FEMA emergency assistance miscalculations, pre-storm values and estimated damages. Prepared recurring resolution status reports.

Career medium 03

Louisiana State University and Agricultural and Mechanical College

BA, Political Science