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Lacey Rawlinson

Lacey Rawlinson

Head Barista, Front Server


Big Water, UT



Head Barista, Front Server

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Clean or sanitize work areas, utensils, or equipment.
Clean service or seating areas.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Provide customers with product details, such as coffee blend or preparation descriptions.
Receive and process customer payments.
Serve prepared foods, such as muffins, biscotti, or bagels.
Stock customer service stations with paper products or beverage preparation items.
Take customer orders and convey them to other employees for preparation.
Take out garbage.
Wrap, label, or date food items for sale.
Prepare or serve menu items, such as sandwiches or salads.
Demonstrate the use of retail equipment, such as espresso machines.
Set up or restock product displays.
Slice fruits, vegetables, desserts, or meats for use in food service.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Balance receipts and payments in cash registers.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Replenish foods at serving stations.
Brew coffee and tea, and fill containers with requested beverages.
Order items needed to replenish supplies.
Set up dining areas for meals and clear them following meals.
Deliver orders to kitchens, and pick up and serve food when it is ready.
Supervise others and provide on-the-job training
Arrange reservations for patrons of dining establishments.

Career medium 04
Career medium 06


Front Desk Guest Assistant

Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests.
Record guest comments or complaints, referring customers to managers as necessary.
Review accounts and charges with guests during the check out process.
Transmit and receive messages, using telephones or telephone switchboards.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Arrange tours, taxis, or restaurant reservations for customers.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Plan, schedule or supervise the work of other employees.
Date-stamp, sort, and rack incoming mail and messages.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
File and maintain records.
Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.


Gini's Corner Market

Store Clerk, Cashier

Answer customers' questions about merchandise and advise customers on merchandise selection.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Pack customer purchases in bags or cartons.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Stamp, attach, or change price tags on merchandise, referring to price list.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Sort, count, and wrap currency and coins.
Supervise others and provide on-the-job training.
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Offer customers carry-out service at the completion of transactions.
Issue trading stamps, and redeem food stamps and coupons.
Keep periodic balance sheets of amounts and numbers of transactions.
Pay company bills by cash, vouchers, or checks.

Career medium 04

Southwest Applied Technologies College

Nursing Assistant, Nursing

Desert Technology High School

High School Diploma