kylie fordham

Managed all aspects of running a shopping tour business
Designed and produced business logo and brochure
Targeted specific Scrapbooking stores and negotiated a renumeration fee
Researched bus companies for hire of buses specific to customers needs
Designed an advertisement for publication in various related magazines
Processed bookings accommodating special requests such as accessibility and dietary requirements
Organised bus routes according to customers requests
Packaged and supplied complimentary welcome packs to customers containing consumable scrapbooking samples
Conducted en route entertainment via quizzes and games
Collected voluntary feedback on shopping experience through a customer satisfaction survey