Assistant Manager (2IC)
December 2001 — June 2007
Dec 2001 – Feb2005
Started as a casual at the Mirrabooka Store after graduating high school and was quickly offered a permanent full time position after just 3 weeks. I worked my way up and was offered/seconded to senior support roles at several new store openings including Kwinana, Warwick and Whitfords. Following the Whitfords store opening I accepted a permanent transfer there, where I completed my instore management training and accepted the 2IC position.
Feb 2005 – Nov 2006
Appointed Assistant Store Manager at Ellenbrook Store
Nov 2006 – Jun 2007
Appointed Assistant Store Manager at Midland Gate Store
Key responsibilities included:
Operating a cash register and EFTPOS machine.
Set-up of Catalogue lines.
Receiving pallets of stock though the Storeroom.
Maintaining and Clean a department.
Stationery and Uniform orders.
Lay-by and Phone order reconciliation.
Recruiting and terminating staff.
Banking and petty cash.
Organise logistics between stores.
Handling customer enquiries and complaints.
Weekly staff payrun.
EOM reporting to Regional Manager.
Meeting budgets and sales targets.
Maintain staff personal and training data.
Liaise closely with buying department in head office.
Opening and closing store.