Mobility Service Operations Data Core Tech
March 2013 — Present
Network Technician for Data Core within the MSO/MNRC for ATT Wireless.
Responsible for 24x7 network monitoring/fault management of data elements and firewalls within the ATT Mobility network.Work with platform engineers and operations to investigate issue.
Responsible for maintaining the integrity of the Mobility Core Data Network and the numerous network elements they contain. Responsibilities may include performing hardware installations, routine maintenance on Switching complex, interpreting reports, utilizing troubleshooting skills to identify and resolve complex system hardware/software problems. Assist Wireless Technicians and vendors with restoration activities when service impairments occur.