DSicovery | eDiscovery and Digital Forensics
Supervisor and Document Specialist
February 2011 — Present
I am a supervisor with DSi, where I oversee seven employees in two
departments. I work with other departments on both company-
focused projects and client-related projects. I complete client
productions and, with my superior, manage and
complete large projects that involve all departmental staff. I have recently introduced total quality principles into my department, including statistical process controls, increasing production averages by 15% and decreasing errors from 3.5% to 0.6% in the past twelve months.
I also co-created and helped institute the company-wide
training program, which we are currently re-tooling in order to add to our knowledge base and create a more knowledgeable and involved workforce.