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Kristen Hicks

Kristen Hicks

Experience Specialist

Verizon Wireless

Sales and Marketing Professional

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Verizon Wireless

Experience Specialist

Career medium 06

The Home Depot

Specialty Sales Specialist

Set up flooring (wood, laminate, porcelain..) and window treatment (shutter, specialty drapery, etc) installation services from B2B or B2C working with high volume accounts. Preparing for appointments, responding to all inquiries; remaining up to date with product knowledge and companies. Act as liaison between consumer, installer, and vendor. Fixing problems if installation is incorrect for product defects; decision making to maintain goodwill. Discreetly handling confidential information. Ordering, maintaining schedules, analyzing quarterly reports, produce and implement solutions. Promoted the Home Depot for installed services. Training and development for using machinery. Consulted clientele, estimating quotes, using a great deal of accurate incremental math. Maintain showroom visibility and inventory (digital, across states, and in stock). Increased the profit share of my store with high lead and sales attainment. Collaborated with companies such as Martha Stewart Living, Shaw, Mohawk, Hampton Bay, Levolor, and Hunter Douglas

Career

DirectTV

Outside Sales Representative

Obtaining and maintaining accounts, Increasing brand recognition, surpassing sales goals.

Career medium 05

University of California, Riverside

High Honors Graduate

Graduated Cum Laude with a Bachelors of Science in Business Administration, emphasizing in Marketing. While a student, I've researched with the most prestigious Marketing Professors on Campus doing work in social marketing trends, and dating and infidelity merging into the average business for increased revenues. This work was much later proven with the new "Ultimate Merger" television show by billionaire Donald Trump. Also, I have traveled to Washington, DC working in the Promotion and News Department for Fox 5 Television. As an intern, I wrote scripts that aired live, created marketing campaigns, and coded/cut pre-recorded tapes for promoting tv shows. Finally while in school, I wrote a television pilot, was asked (and served) on the cover of the Career Center Magazine, created record breaking events (in the school newspaper), and served as President and board members of many organizations such as the National Society of Collegiate Scholars (NSCS) and the American Marketing Association, Riverside Chapter. Anything I do, I do honestly, and give my all. With many diverse talents, I hold a winning spirit, team playing attitude, and the ability to work collaboratively with anyone across the board. If you are serious about winning, I am here to work.

Career

UCDC Program

Resident Advisory Council (RAC)- Programming Chairman

Coordinated and managed social programs for over 100 residents hailing from all the UC campuses. Created high traffic events such as movie nights (fully furnished) and large Superbowl parties to encourage networking amongst the different UC students. Delegated tasks to RAC members as needed. Met and discussed solutions to residential concerns. Planned and participated in volunteer activities for youth of the DC community. Sought opportunities for creative events promoting character development and fellowship. Coordinated two major community service events. Over all advertising and promotions. Received a certificate from the UCDC Program for Exceptional service.

Career medium 03
Career
Career medium 05

Fox Television

Promotions Dpt. Intern

Acted as Speaker and Liaison between Fox departments and the D.C. community.
Wrote and distributed scripts to anchor desks promoting the major stories at the next hour's news.
Went out on assignments in action sites for live video feeds and camera shots for footage we could use. Created campaigns to promote Fox television shows such as "Payne is Funny" for the House of Payne on WDCA where I went through and edited the show backing it with voice over and music.
Researched news stories and sport statistics for various jobs, fact checked, cut, conducted data logging, coded shows, used Final Cut Pro. Directed video shoots for anchors (promoting the station), planned promotions, assisted reporters out on the scenes. Took notes in morning news meetings, analyzed ratings, chose what stories to promote in a news lineup, and supported events such as the American Idol premiere party. Controlled all social media for the station.

Career

University of California, Riverside

Registration Staff

Maintained inventory (first aid and program necessities), collected and organized confidential student records, Created policy and training activities, helped schedule programming dates and room selection for various activities, obtained campus clearance for numerous workshops, lead training, conducted interviews for the orientation counselor selection, handled conflict resolution with payments and parents who applied for the program, maintained images and text for a creative Student Life orientation website, worked with Microsoft Outlook for inter-departmental communications created and mailed brochures to promote the program, many other duties as assigned.

Career medium 03
Career
Career medium 06

University of California, Riverside

Counselor

Chaperoned and counseled a new group of about 10 incoming freshmen every few days; familiarizing them with the campus, details of class registration, the University history, and its offerings. Maintained a schedule of events, high energy, and conducted numerous original team building activities. Consoled parents and assured their student's safety by promoting University highlights. Served as a leader and first face of the University to students and parents. Through this program, I succeeded at my job of selling the advantages of choosing UCR for a school choice. Won contests in training for original ideas, and was promoted to Registration Staff for the following program year.

Career

University of California, Riverside

National Residence Hall Honorary

Elected and hired as the Programming Director for all 3 of UCR's residential housing units. Planned creative events, organized committees, and executed fundraisers for the residents. Wrote scripts to advertise NRHH on the newly launched 'RHA TV'. Heavily promoted our events with flyers, social media, the student life intranet, and other devices watching each event grow significantly larger than before my position; every event was larger than the one before it. Recorded and monitored traffic per event for a successful analysis.

Career medium 06
Career
Career medium 02

University of California, Riverside

Residence Hall Association

Represented the Pan African Theme Hall (PATH) for the residential housing counsel. Created record breaking events such as "No Means No" to promote campus safety. Remained the liaison between the specialty dormitory (PATH) and the Pentland Hills housing staff. Received and maintained a budget for residential events. Received a $500 residential scholarship for my successful involvement.

Career

Killian's Commercial Workshop

Weist Barron Hill

University of California, Riverside

Bachelor of Science, Business Administration: Duo Concentration, Marketing and Arts Management