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Kristen Emanuello Woodley

Kristen Emanuello Woodley

What's your title and when did you st

Where do you work?



South Shore Medical Center

Patient Account Representative

Communicate with patients to collect co pays and co insurance for a family medicine and specialty center.
Strong customer service skills and working knowledge of a variety of different health plans were needed to successfully settle patient balances.

Ranney Chiropractic Center

Office Manager

Greet patients and escort to exam rooms. Schedule appointments, verify insurance benefits and see the billing process of each visit to completion. Collect patient balances, handle paperwork for small claims court when unable to settle patient balances. Payroll, Accounts Payable and Accounts Receivable.

Quincy Medical Center

New Job

Director of Hospitalist Program - scheduling, payroll, on boarding of new physicians, keeping licensing and CME's current.
Manage Pulmonary Clinic - schedule office exams and diagnostic testing for patients. Obtain referrals and prior authorization for procedures. E- scripting, and staying current on pay or policies and requirements to receive maximum reimbursement for services.
Clinical Aide- two years of being a liaison between physician and patient on a medical/surgical floor. Data entry for in patient care, communicating with case management to insure proper discharge instructions for rehabilitation and SNF placement.
Emergency Room Registration Clerk- five years of meet, greet, and recording of insurance and demographic information for patients in the ER. This position focused on fast pace interaction and attention to detail.

Brigham Surgical Group

New Job

Collection of patient balances for surgical group.
Front desk registration for General/ GI Surgery for Brigham and Women's Hospital.
Verification of referrals, collection of co payments, and liaison with collection agency for patient balances.
Generate appeals for insufficient reimbursement from insurance companies for services rendered.
Training of staff on billing practices and software.

University Of Massachusetts At Boston



New Job