Digital Marketing & Social Media Intern
May 2013 — Present
Your amazing online presence is right this way.Create your profile
Overseeing dual-site locations of fashion accessories products.
Driving sales, primarily of house branded stock.
Actively promoting the Buy & Collect service both to staff & customers.
Delivering consistently high level of customer service.
Responsible for running till points & shop floor over busy weekend period.
Co-managing around 40 members of staff, involving creating rosters and having high levels of communication.
Delivering customer service, manual handling and fire safety training to staff.
Answering customer queries and complaints, attempting to resolve them in store.
Assisting in new store openings.
Experienced in cash management procedures.
Maintaining stock levels, cleaning and serving customers.
Promoting special offers and driving add on sales.
Covering managerial absence, responsible for ordering stock & managing team.