Solo Glasgow
Digital Marketing & Social Media Intern
May 2013 — Present
Kirstie Stuart
Brand Specialist
House of Fraser
Edinburgh, Other
House of Fraser
Brand Specialist
September 2012 — Present
Overseeing dual-site locations of fashion accessories products.
Driving sales, primarily of house branded stock.
Actively promoting the Buy & Collect service both to staff & customers.
Delivering consistently high level of customer service.
Career
Primark Stores Ltd
Supervisor
April 2009 — October 2012
Responsible for running till points & shop floor over busy weekend period.
Co-managing around 40 members of staff, involving creating rosters and having high levels of communication.
Delivering customer service, manual handling and fire safety training to staff.
Answering customer queries and complaints, attempting to resolve them in store.
Assisting in new store openings.
Experienced in cash management procedures.
Career
Mathiesons Bakeries
Weekend sales assistant
June 2007 — April 2009
Maintaining stock levels, cleaning and serving customers.
Promoting special offers and driving add on sales.
Covering managerial absence, responsible for ordering stock & managing team.
Career
Heriot-Watt University
Master of Science (MSc), International Fashion Marketing
2014
The University of Stirling
BA (hons), Retail Marketing
2012
Bo'ness Academy
2008
LinkedIn