Customer Service Rep.
February 2009 — June 2013
Developed new prospects and interacted with existing customers.
Educated and engaged customers through product demonstrations.
Handled phone inquiries from customers on billing issues.
Generated sales from a retail store or kiosk location.
Educated customers regarding the benefits of products and services.
Perform daily opening and closing.
Maintained product knowledge of products and services.
Built and maintained prospect list.
Maintained a professional appearance and demeanor at all times.
Assisted customers in providing them with different options on buying a cell phone.
Operated all cash register equipment.
Handled all administrative aspects of the sale.
Handled and resolved any complaints or concerns from customers.